How do I update or modify my serial number?

Solution:

Open the Server Manager. If already running, it can be found in the System Tray located in the lower right-hand corner of your display.

Server Manager Icon Found in the System Tray

Right-Click on the Server Manager icon in the System Tray and select "Server Configuration."

In the IP Server Manager window click "Update Activation."

This will open the Update Activation Code window. From here you can update the Serial Number. Choose to update through the internet or activate by phone. Click "OK" to complete the activation and exit out of the window. Or Close to not save any changes and exit out of the window.

Server Manager Icon Found in the System Tray

Video Insight Support Phone Number: 713.621.9779
Video Insight Support Email Address: support@video-insight.com

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Panasonic, Sony, Axis, D-link, Pelco