Lagoon Park

LAGOON PARK

Utah amusement destination standardizes on i-PRO security cameras as their first and only choice for security, safety and accountability.

Challenge

During November of 2015, Lagoon Park in Farmington, Utah set out to update the park’s security and surveillance. With a vast landscape and people and property to protect, the park turned to the advantages of high definition video with the deployment of high-resolution cameras.

Solution

Jon Wright worked with Panasonic to discuss video surveillance and areas of the park that could benefit from the cameras beyond security applications. Lagoon Park uses the cameras for management of employees and their interactions with guests, to watch the mechanics of the rollercoasters, and for overall operations to ensure safety.

Result

Once the park reopens in spring 2016, there will be about 1,000 operating cameras. Some 500 existing analog cameras will be converted to network-capable surveillance either with 4K cameras, i-PRO ULTRA 360-degree panoramic cameras, or with the installation of encoders to convert analog signals to digital.

When Lagoon Park in Farmington, Utah closed its gates for the season in November, it was hardly lights out. Instead, it was the start of a major update of the park’s security and surveillance infrastructure to support its goal of migrating to an all IP-based Panasonic solution.

With the challenge of a vast landscape and people and property to protect, the park continues to turn to the advantages of high definition video with the deployment of high-resolution cameras.

Located 15 miles north of Salt Lake City, the 130 year-old park continues to expand adding rides, attractions, entertainment and restaurants. It now boasts 10 roller coasters including some of the most unique coasters in the country. Lagoon Park also includes Lagoon A Beach waterpark, Pioneer Village and Lagoon’s R.V. Park and Campground located on adjacent acreage.

Facts and Figures

Lagoon ParkOver the past 12 years, the park has grown from 150 to 225 acres and now hosts 1.7 million visitors every year. It has also added hospitality operations and its own water treatment facility and power plant. As the park has expanded to include bigger and better attractions, its physical security needs have also changed. While the initial solution was installed to provide overall park surveillance, it’s now leveraged for overall park management and real-time operations assessment according to Jon Wright, IT Manager/Park Director, Lagoon Corp

“Originally, the focus of the camera system was strictly from a security standpoint—watching the gates and other areas of the park,” Wright said. The more we used the cameras, the more we realized that we had a lot of other areas of the business that could benefit from the cameras beyond security applications. We use the cameras more and more for management of employees and their interactions with guests; to watch the mechanics of the roller coasters and overall operations to make sure everything is operating smoothly and safely.”.

Surveillance cameras are also used in money sorting areas, in the utility plants to keep tabs on gauges and meters, and atop many of the rides to provide an expansive view of the entire property and county for about 15 miles.

Steady Analog to IP Migration

The existing Panasonic analog system has been in place since the park’s first surveillance solution rollout, some 25 years ago. Over the past decade, the security system has grown in sophistication and serves the park well, but now the park has decided it’s time to continue on an all-Panasonic path to IP. “The park is 100 percent Panasonic cameras,” says Wright. “The reason we have stayed with Panasonic is because of the rock-solid reliability and the picture quality. I haven’t seen another manufacturer’s cameras that match the picture quality Panasonic cameras have. The other great thing is that everything works together. We upgrade equipment regularly and even with our hybrid environment can still easily use, integrate and leverage legacy components and everything just works.”

“We don’t have the luxury of tearing everything out at once, so we appreciate the flexibility to upgrade the solution on our timeframe and budget. We have a large mix of analog and IP cameras,” said Wright. “I have cameras that have been here more than 25 years and they are still working well. Panasonic makes very reliable cameras and that’s why we’ve selected and stayed with them all these years.”

Lagoon ParkAs the size of the rollercoasters have grown, so have the number of cameras watching those attractions. The newest coaster, Cannibal, is a $26 million mega-coaster with more than 70 cameras installed in and around the structure. Another new rollercoaster, Wicked, cost $12 million and has about a dozen cameras providing a video record for safety, security and operations management. “It’s critical we have a record that everything is functioning properly. New coasters are complicated and have lots of sensors. There’s more technology to watch and we want to make sure everything is perfect. With the new Panasonic cameras and recorders, we can record 30 frames per second at 1080p; with the coasters moving at 70 mph we need every frame we can get and Panasonic’s cameras provide the high frame rate we need to ensure the ride is operating without issue.”

The park’s current surveillance matrix switching solution has been expertly engineered through the years for maximum efficiency and easily tailored along the way, says Wright. “We’ve been able to do so much with the system and when we want to upgrade to new technology it’s easy to do.” For example, the original matrix switcher will be swapped out in favor of the ASM970 video management system. And now, with the continued migration to IP this off-season, Wright said they look forward to the continued reliability, usability and scalability of the video surveillance system. He added that while the surveillance in the past has been used primarily in instances of theft or vandalism, now it is also leveraged for liability issues and safe ride operation.

Keeping Lagoon Park current with entertainment for guests is a priority, as well as providing the latest safety, security, operations and management with a total Panasonic systems solution. “Panasonic makes a great product, and that’s why we’ve used it exclusively,” said Wright.