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Upgrade to the New Version 4.3 IP

Software Upgrade Program (SUP)

The mission of the Software Upgrade Program (SUP) is to provide Video Insight customers with the mechanism to keep their Video Insight software on the most up to date versions. Customers are strongly encouraged to maintain their surveillance solutions on the most current versions so that they can take full advantage of all the new features and benefits. During the period covered by SUP, customers are entitled to receive all generally released new versions of their Video Insight software. If a customer's SUP is allowed to lapse then during that period no software upgrades will be available nor will the customers be able to purchase add-on camera licenses until a valid SUP agreement can be reached. SUP is provided free of charge for the first year following the original purchase of the Video Insight software. Subsequent years of SUP can be purchased at a discount up front at the time of the original sale or at the end of the period covered by the initial SUP.

Please contact us if you have questions or wish to pay your annual SUP fee.